Dispatcher

Distributor Operations • Bryan, TX

285d

About The Position

At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! The purpose of the job is to handle all incoming phone calls and dispatch hot-shot requests in a timely and orderly fashion in order to best meet the needs of our dealers in the most efficient manner possible.

Requirements

• Basic computer skills and ability to utilize the internet.
• Good knowledge of the geographical area.
• Strong communication skills and customer service skills.
• Ability to multi-task.
• Previous experience in telephone and dispatch operations is a plus.

Responsibilities

• Handle all incoming phone calls in a professional manner and dispatch hot-shot requests in the most timely and orderly fashion.
• Manage hot-shot drivers in a manner that will deliver the best and most efficient hot-shot service possible.
• Wait on and handle all walk-in customers by providing each and every customer with courteous service and information to satisfy their battery needs.
• Handle and balance invoices generated.
• Follow-up with largest customers weekly to ensure customer satisfaction and battery supply is adequate.

What This Job Offers

• Job Type: Full-time
• Industry: Motor Vehicle and Parts Dealers