Dispatcher

Waste Connections • Twin Falls, ID

379d • $47,840 - $47,840

About The Position

The Dispatcher at Waste Connections, Inc. is responsible for scheduling and dispatching work to various employees and departments, ensuring efficient operations in a fast-paced environment. This role involves assisting drivers, managing customer inquiries, and maintaining accurate records while promoting a culture of safety and teamwork.

Requirements

• High school diploma or equivalent is required.
• 2 years of Dispatcher experience in a transportation or logistics atmosphere preferred.
• Strong typing skills.
• Working knowledge of MS Office Suite (Excel, Word, Outlook, etc).
• Excellent organization and communication skills, both orally and written.

Responsibilities

• Assisting driver(s) with pickups or deliveries in question before servicing.
• Scheduling and dispatching work to various employees and departments throughout the day.
• Providing route updates to the office regarding downed routes, delays, and truck issues.
• Analyzing and resolving customer inquiries for missed pickups, misplaced containers, and property damage.
• Contacting customers regarding route driver needs, gate codes, placement issues, and safety issues.
• Updating dispatch notes, route notes, and reported daily notes.
• Multitasking large amounts of data entry while managing high call volume and internal employee interaction.
• Closing and posting work orders, charging tonnage/yardage, and updating disposal logs and other tracking reports.
• Sequencing routes effectively.
• Making quick and confidential decisions, often without managerial approval.
• Working occasional Saturdays with drivers.
• Attending Safety & Team meetings.
• Maintaining fuel logs and RTA daily.
• Performing other tasks as needed by operations or office.

Benefits

• Competitive Compensation
• Bi-Weekly pay
• PTO
• Growth opportunities
• Customizable benefits including medical, dental, vision, flexible spending account, supplemental voluntary plans, wellness programs, and online discounts.
• 401K retirement with company match.
• Company Paid Life Insurance

What This Job Offers

• Job Type: Full-time
• Industry: Waste Management and Remediation Services
• Education Level: High school or GED