Waste Connections-posted about 1 year ago
$47,840 - $47,840/Yr
Full-time
Twin Falls, ID
Waste Management and Remediation Services

The Dispatcher at Waste Connections, Inc. is responsible for scheduling and dispatching work to various employees and departments, ensuring efficient operations in a fast-paced environment. This role involves assisting drivers, managing customer inquiries, and maintaining accurate records while promoting a culture of safety and teamwork.

  • Assisting driver(s) with pickups or deliveries in question before servicing.
  • Scheduling and dispatching work to various employees and departments throughout the day.
  • Providing route updates to the office regarding downed routes, delays, and truck issues.
  • Analyzing and resolving customer inquiries for missed pickups, misplaced containers, and property damage.
  • Contacting customers regarding route driver needs, gate codes, placement issues, and safety issues.
  • Updating dispatch notes, route notes, and reported daily notes.
  • Multitasking large amounts of data entry while managing high call volume and internal employee interaction.
  • Closing and posting work orders, charging tonnage/yardage, and updating disposal logs and other tracking reports.
  • Sequencing routes effectively.
  • Making quick and confidential decisions, often without managerial approval.
  • Working occasional Saturdays with drivers.
  • Attending Safety & Team meetings.
  • Maintaining fuel logs and RTA daily.
  • Performing other tasks as needed by operations or office.
  • High school diploma or equivalent is required.
  • 2 years of Dispatcher experience in a transportation or logistics atmosphere preferred.
  • Strong typing skills.
  • Working knowledge of MS Office Suite (Excel, Word, Outlook, etc).
  • Excellent organization and communication skills, both orally and written.
  • Competitive Compensation
  • Bi-Weekly pay
  • PTO
  • Growth opportunities
  • Customizable benefits including medical, dental, vision, flexible spending account, supplemental voluntary plans, wellness programs, and online discounts.
  • 401K retirement with company match.
  • Company Paid Life Insurance
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