Dispatcher

Glass Doctor • Syracuse, NY

376d • $31,200 - $52,000

About The Position

As a Dispatcher at Glass Doctor, you will play a crucial role in providing exceptional customer service while managing the scheduling and logistics of glass repair services. This position is designed for individuals who thrive in a fast-paced environment and are committed to ensuring customer satisfaction during critical situations. You will be responsible for coordinating manpower assignments, maintaining equipment logs, and ensuring timely completion of reports, all while delivering a high-quality customer experience.

Requirements

• Prior experience in the auto and/or flat glass industry is a plus.
• Knowledge and understanding of the basic tools of the trade.
• Computer literate, with working knowledge of word processing, business software, and spreadsheet applications.
• Must be insurable with a valid driver's license and clean driving record to drive a company vehicle.
• Strong organization skills, able to multi-task, and manage time effectively.
• Outstanding phone skills.
• Strong computer and internet skills.
• Excellent interpersonal and communication skills (written and verbal).

Responsibilities

• Schedule manpower assignments and ensure Emergency Service program is executed.
• Maintain a log of company equipment and tools, including periodic physical inventories and inspections.
• Ensure that invoices, route sheets, time cards, daily and weekly reports are completed and turned in by all team members timely and accurately.
• Administer the company vehicle program including maintenance, repair, fuel, and service stock.
• Promptly respond to email requests to secure opportunities.

Benefits

• Flexible Schedule
• Paid Training
• Bonuses & Incentives
• Company-provided vehicle and technology
• Benefits Package
• PTO and Vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Repair and Maintenance
• Education Level: No Education Listed