Dispatcher, Shuttle Operations

SP Plus CorporationTX
112d$22

About The Position

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just 'drive in and drive out.' We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Requirements

  • High School Degree or equivalent.
  • Prior knowledge or experience with shuttle or other dispatched transportation operations, scheduling, employee management preferred.
  • Availability to work 2nd shift, 3rd shift, and/or weekends may be required.
  • Valid state-issued driver’s license with a current address and acceptable driving record.
  • Ability to read, comprehend, write, speak, and communicate job-related information in English.
  • Ability to write simple correspondence and effectively present information in one-on-one and group situations.
  • Ability to add and subtract and understand Hours of Service regulations, including frequent calculations involving quarter hours.
  • Maintain a neat and clean appearance and be in complete uniform at all times.

Responsibilities

  • Support safe, proper shuttle operations through scheduling, employee communication, and shift management.
  • Schedule vehicles and drivers for fixed route service; cover open shifts on short notice when necessary.
  • Use basic office equipment, such as phone, fax, and Microsoft Office products - Word and Excel.
  • Be at work every scheduled day, on time and in uniform.
  • Assist customers and employees by answering questions and directing them to the Facility Manager if necessary.
  • Report known accidents, observed or suspected violations of Company policy, safety hazards, or unusual occurrences to the Facility Manager.
  • Facilitate monthly driver meetings, company training requirements, and changes to daily operating procedures as necessary.
  • Have thorough knowledge of all areas of field operations, major streets, landmarks, and freeways in the service area.
  • Assist Facility Managers with other duties as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long/short term disability
  • Life insurance
  • Accident insurance
  • 401k
  • Paid time off
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