Dispatcher-Service Support Specialist
About The Position
Unlock Your Potential as a Service Support Specialist! Position Summary: Are you ready to be an integral part of our team? We're seeking a Dispatch Service Support Specialist to be the backbone of our branch, tackling a variety of tasks across all departments including warehouse support and dispatch assistance. Team-oriented Workspace Hours are M-F 7:00am-5:00pm Starting pay: $20-28/hourly based on experience Essential Functions: Task Maestro: Lead dispatch in creating work orders, maintaining billing notes, and inputting new equipment data. Warehouse Organizer: Ensure components are stored correctly in the warehouse or attached to Service Work Orders. Accurately pick parts to fill orders. Assists in packaging of all materials for shipments. Stocks incoming inventory and maintain inventory counts. Places nonstock items and new stock items in proper areas of warehouse. Performs inventory cycle counts and FIFO checks. Replenished high moving products from overflow area. Investigates inventory variances. Office Maven: Handle clerical duties like scanning, filing, and managing daily mail. Customer Champion: Welcome and guide customers in tagging their equipment for repairs. Logistics Pro: Manage UPS shipments, ensuring accuracy and proper documentation. Safety Advocate: Prioritize safety and follow our accident prevention procedures. Adaptable Dynamo: Embrace new challenges assigned by the Branch Manager. Responsibilities of the Position: Team Player: This is a non-supervisory role, reporting to the Branch Manager. Decision Influencer: Your actions can impact people, finances, and our organization's reputation.
Requirements
- Must be at least 18 years of age.
- Two years of education and/or experience in a related field.
- Strong customer service, communication, and problem-solving skills.
- Successful completion of a pre-employment drug screen and criminal background check.
- Prioritize safety in all you do.
- Excel at working independently with minimal supervision.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Web Search Portals, Libraries, Archives, and Other Information Services
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
