Dispatcher/Router Combo
Waste Management•Foxborough, MA
375d
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About The Position
The position involves communicating with Waste Management (WM) drivers to assist with problem resolution during their routes for residential, commercial, and roll-off services. The role includes handling incoming service orders, directing drivers, and resolving service issues while interacting with various stakeholders including customer service and operational staff. The dispatcher will utilize proprietary software to manage routing and prepare for the next day's operations, with a flexible schedule required to meet dispatch center needs.
