DISPATCHER (PART TIME)

Compass Group • Bridgewater Township, NJ

104d • $17 - $20

About The Position

We are hiring immediately for a part time DISPATCHER position. Location: Robert Wood Johnson Somerset - 110 Rehill Avenue, Somerville, NJ 08876. Note: online applications accepted only. Schedule: Part time; Days and hours may vary. Every other weekend, and every other Monday and Friday. More details upon interview. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Crothall Healthcare provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market leader in Environmental Services (EVS), and many of the almost 1,300 accounts it serves are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems.

Requirements

• Prior customer service experience is preferred.

Responsibilities

• Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests.
• Provides quality customer service to customers by providing one-on-one attention to detail.
• Understands and applies knowledge of basic patient transport concepts, infection control practices and proper body mechanics.
• Determines, explains and develops dispatcher logic and transporter activities.
• Transports patients when necessary.
• Directs the activity of the transport function and transporters, ensuring timely completion of tasks.
• Monitors procedures related to availability and completion task, and follows up on issues related to service and operations.
• Ensures requests have been addressed in an efficient, timely manner according to current departmental standards, priorities and patient appointments.
• Serves as a liaison between Patient Transportation and other departments.
• Assigns, collects and distributes pagers.
• Monitors daily sign-in/out procedures.
• Develops and promotes positive customer service relationships with patients, patient family members, visitors and staff.
• Ensures accurate, timely dispatch of transport requests.
• Ensures maximum staff productivity.
• Resolves problems related to patient, visitor, staff or employee complaints.
• Recommends solutions for ongoing or recurring issues.
• Performs other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identify Theft Protection
• Pet Insurance
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Services
• Choice Auto and Home Program

What This Job Offers

• Job Type: Part-time
• Number of Employees: 5,001-10,000 employees