DISPATCHER (PART TIME)

Compass Group • Suffern, NY

115d • $17

About The Position

Crothall Healthcare is hiring immediately for part-time DISPATCHER positions located at Bon Secours-Good Samaritan in Suffern, NY. The schedule is part-time, with varying days from 10:30 PM to 7:00 AM. Previous experience is preferred but not required, as training will be provided. The fixed pay rate is $17.50 per hour. This role involves coordinating and monitoring Patient Transportation services activities through timely and accurate dispatch and management of customer transportation requests.

Requirements

• Previous experience in a similar role is preferred but not required.
• Willingness to be trained.

Responsibilities

• Provides quality customer service to customers by providing one-on-one attention to detail.
• Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
• Determines, explains, and develops dispatcher logic and transporter activities.
• Transports patients when necessary.
• Directs the activity of the transport function and transporters, ensuring timely completion of tasks.
• Monitors procedures related to availability and completion tasks, and follows up on issues related to service and operations.
• Ensures requests have been addressed in an efficient, timely manner according to current departmental standards, priorities, and patient appointments.
• Serves as a liaison between Patient Transportation and other departments.
• Assigns, collects, and distributes pagers.
• Monitors daily sign-in/out procedures.
• Develops and promotes positive customer service relationships with patients, patient family members, visitors, and staff.
• Ensures accurate, timely dispatch of transport requests.
• Ensures maximum staff productivity.
• Resolves problems related to patient, visitor, staff, or employee complaints.
• Recommends solutions for ongoing or recurring issues.
• Performs other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods