The position involves developing delivery routes and maintaining contact with drivers throughout the day. The dispatcher will collaborate with management to modify daily routes to accommodate customer needs and act as a communication liaison through a two-way dispatching system. This role requires answering incoming phone calls from drivers on the road and cultivating strong relationships with both drivers and customers to reduce stress associated with last-minute schedule changes. The dispatcher will monitor sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries. Additionally, the dispatcher will ensure continuous implementation and enforcement of Tire Discounters' policies and procedures, build and maintain a team effort consistent with the company's goals, assist and perform other duties of absent employees as necessary, and serve as a strong mentor by leading by example. Protecting company assets, cash, inventory, equipment, systems, and documents is also a key responsibility, along with adhering to state, local, and federal laws and maintaining a drug-free workplace.