Dispatcher II

THE KENAN ADVANTAGE GROUP • Sidney, OH

9h • Onsite

About The Position

This position is responsible for executing a daily plan for movement of all freight within an assigned area.

Requirements

• High school diploma or equivalent
• 2 years of dispatching experience
• Excellent conflict resolution and skills
• Effective oral, written and interpersonal communication skills

Responsibilities

• Assess customer needs and timing of deliveries
• Manage daily delivery schedule for drivers
• Plan deliveries to inventory-managed retail gas outlets
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors
• Provide frontline customer service for existing accounts
• Answer all incoming phone calls promptly and courteously
• Monitor e-mail for incoming orders, inventory updates, and communication between team members
• Monitor web portals for station inventories
• Solicit freight from customers
• Create loads in dispatch system
• Divide dispatch responsibilities with other team members
• Enter incidents into KITS (incident reporting system)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees