Dispatcher II (Lateral)

City of Sacramento-posted about 1 year ago

$73,981 - $89,925/Yr

Full-time • Mid Level

Sacramento, CA

Justice, Public Order, and Safety Activities

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

The Dispatcher II position at the City of Sacramento is a full-time role responsible for receiving and dispatching emergency and non-emergency calls for police, fire, and local government services. This journey-level classification requires independence in performing a full range of dispatch duties without direct supervision, ensuring excellent customer service and effective communication with various agencies.

Receive emergency and non-emergency telephone calls from the public requesting police, fire, and local government service.
Determine the nature and priority of calls and dispatch units as necessary.
Maintain radio contact with all units on assignment.
Coordinate emergency calls and relay information involving other law enforcement and firefighting agencies.
Query information from law enforcement communication networks relating to wanted persons and criminal history.
Perform records keeping duties related to the computer-aided dispatch system.
Test and inspect equipment as required.
Testify in court as needed.
Prepare written responses or reports related to communication complaints or police reports.
Write daily work progress reports when training a new Dispatcher.

Experience as a law enforcement Dispatcher in a Public Safety Dispatch Center.
Must have taken and passed the Dispatcher CritiCall examination.
Ability to perform basic math and mid-level dispatching tasks.

Experience in a high-pressure environment.
Familiarity with law enforcement communication networks.

Health insurance coverage.
Retirement savings plan (401k).
Paid holidays.

Track Jobs with Teal

Job Search Resources

•

Resume Builder

•

Dispatcher Resume Examples

•

Dispatcher Cover Letter Examples

Dispatcher II (Lateral)

Job Search Resources

Tools

Career Hubs

Guides

Company