Dispatcher I 2025-01261

State of Wyoming • Cheyenne, WY

229d

About The Position

The Wyoming Department of Transportation (WYDOT) is committed to providing a safe, high-quality, and efficient transportation system for the State of Wyoming. We are currently seeking a Dispatcher I for the Wyoming Highway Patrol Dispatch Program in Cheyenne, Wyoming. The Wyoming Highway Patrol are leaders and partners in public safety, ensuring a safer tomorrow. The Wyoming Highway Patrol is looking for candidates who want a rewarding career and to make a difference. If you're able to calmly and accurately process information, sometimes during high-stress or emergencies, then this job may be perfect for you! At the Wyoming Highway Patrol, we're committed to making a difference while serving with compassion and professionalism. A Wyoming Highway Patrol Dispatcher I is the entry-level WHP dispatch personnel. Formal classroom and on-the-job training introduce this unique career field to successful candidates, providing basic knowledge, fundamentals, and procedures needed in this position. WHP dispatchers provide the vital communications link between the public and emergency services utilizing a two-way radio system and extensive computer operation. With an emphasis on officer safety, WHP dispatchers also ensure law enforcement officers receive the necessary assistance and backup. WHP dispatchers require excellent interpersonal skills, good memory retention, and the ability to calmly and accurately process information under pressure. Work involves rotating shifts, weekends, and holidays.

Requirements

• Must be a US Citizen.
• Knowledge of basic law enforcement principles with emphasis on officer safety procedures and protocol.
• Knowledge of the role and key components of all criminal justice agencies.
• Knowledge of city, county, and state multi-jurisdictional boundaries and computerized mapping system.
• Knowledge of codes, abbreviations, vernacular, and phraseology used in law enforcement.
• Knowledge of policies, procedures, formats, and codes established by the FBI concerning the NCIC network.

Nice To Haves

• Good communication and people skills.
• Attention to detail.
• Good memory retention.
• Familiarity with computers.
• Strong typing ability.

Responsibilities

• Pass each phase of training, requiring extensive homework and independent study.
• Complete on-the-job training under supervision, linking classroom knowledge with job performance skills.
• Develop an experience base that complements formal classroom training.
• Perform duties of the next level while in an evaluation status for promotion.

Benefits

• $2,000 Hiring Bonus
• Culture of public service and a commitment to work/life balance
• Health, Dental, and Vision Insurance
• State Retirement plan and additional savings opportunities (deferred compensation)
• Paid vacation, sick leave, and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Justice, Public Order, and Safety Activities
• Education Level: Associate degree