Dispatcher-Distrib Ctr

Suburban Propane • Village of Minoa, NY

2d • $19 - $24

About The Position

We are currently looking for a Dispatcher (Distribution Center) to play a pivotal role in ensuring the efficient delivery of propane to our customers across diverse geographical areas and climates. As a Dispatcher, your primary responsibility will include assigning and scheduling Drivers for both daily and weekly propane deliveries.

Requirements

• Minimum of 3 years of dispatching or related experience
• Minimum of a High School diploma or GED preferred
• Knowledge of fuel distribution concepts, practices and procedures including related government regulations
• Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
• Ability to multi-task and prioritize assignments in a team environment

Responsibilities

• Identify and recommend customer specific routing and demand forecasting changes
• Assist Customer Service Centers (CSCs) with the resolution of delivery inquiries and issues from customers
• Assist with the delivery process by addressing and correcting skipped orders, inaccurate directions, propane tank obstructions, etc.
• Ensure timely, consistent and open lines of communication between the Distribution Center, CSCs, Drivers and customers
• Adapt to rapid and significant changes in workload due to weather, road conditions and other factors influencing the delivery fleet
• Provide general administrative support as required (i.e. drafting internal communications, filing and relaying processes/procedures)

Benefits

• Medical, dental, and vision (eligibility after just 30 days of employment)
• Paid time off that increases with tenure
• A 401(k) with company match and immediate vesting
• A new employee training program and many opportunities for continued learning and career development
• Disability and life insurance
• Employee recognition program
• Generous tuition assistance program
• Propane discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED