Westland Car Care Towing-posted about 1 year ago
$29,120 - $29,120/Yr
Part-time • Entry Level
Westland, MI
Support Activities for Transportation

The Dispatcher/Customer Service role at Westland Car Care Towing involves managing customer interactions and coordinating with drivers to ensure efficient service delivery. This position requires strong communication skills and the ability to multitask in a fast-paced environment, with opportunities for both part-time and full-time employment.

  • Manage incoming customer calls and inquiries professionally.
  • Coordinate with drivers to ensure timely service delivery.
  • Utilize data entry skills to maintain accurate records.
  • Communicate effectively with team members and customers.
  • Multitask between phone calls, computing, and using a two-way radio.
  • Strong phone etiquette and communication skills.
  • Ability to work well with others in a team environment.
  • Basic data entry skills.
  • Entry-level position, requiring less than 1 year of experience.
  • Experience with the AAA platform and Tracker (not necessary, training provided).
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Flexible schedule
  • Life insurance
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