Dispatcher/Customer Service Representative

B & J Refrigeration • Tucson, AZ

409d • $41,600 - $41,600

About The Position

The Dispatcher/Customer Service Representative at B&J Refrigeration Inc serves as the primary point of contact for customers scheduling appointments and handling inquiries. This role requires a customer-centric approach, effective communication skills, and the ability to learn about the company's products and services. The position is full-time and involves working in a modern office environment with on-the-job training.

Requirements

• 1 year of dispatching experience (preferred).
• Strong computer skills.
• Ability to respond to calls in a courteous and professional manner.
• Problem-solving skills to address customer issues promptly.

Responsibilities

• Answer multiple phone lines and schedule service calls.
• Handle inquiries by telephone and in person.
• Answer questions from customers.
• Keep current on products, company news, and sales events.
• Perform general office tasks.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Industry: Specialty Trade Contractors
• Education Level: No Education Listed