DISPATCHER - CUSTOMER RELATIONS - HVAC

Busby's Heating and Air ConditioningAugusta, GA
1d$15 - $18

About The Position

Busby’s is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company.

Responsibilities

  • Coordinate service calls
  • Assigning jobs to technicians
  • Optimizing schedules for efficient operations
  • Communicate with customers
  • Address customer needs
  • Manage expectations to ensure timely and effective service delivery
  • Following up on unsold technician recommendations
  • Providing logistical support to technicians
  • Utilizing dispatching software for routing and communication
  • Rotation of Saturday (8AM-5PM) coverage

Benefits

  • Base - $15-$18/hr based on experience.
  • Flexible work schedule
  • Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
  • Optional vision, dental and supplemental insurance
  • Employee relief fund
  • Life Insurance
  • Retirement 401K
  • Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0–5 years of service, 96 hours per year after 5 years)
  • 8 paid holidays per year
  • Sick Pay: 40 hours annually—get paid to take care of yourself or a loved one
  • Bereavement Leave: Worry-free time off when you need it most
  • Opportunities for advancement
  • Dave Ramsey’s SmartDollar financial wellness program
  • Continuing education
  • Incentive contests
  • Active in community
  • 50% Gym Membership Reimbursement (up to $25/mo)
  • Dream team (office) dedicated to your success
  • Complimentary Sam’s Club membership
  • Free Comfort Club maintenance membership
  • Employee events, appreciation days, and more

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

51-100 employees

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