DISPATCHER - CUSTOMER RELATIONS - HVAC

Busby's Heating and Air Conditioning•Augusta, GA

1d•$15 - $18

About The Position

Busby’s is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company.

Responsibilities

Coordinate service calls
Assigning jobs to technicians
Optimizing schedules for efficient operations
Communicate with customers
Address customer needs
Manage expectations to ensure timely and effective service delivery
Following up on unsold technician recommendations
Providing logistical support to technicians
Utilizing dispatching software for routing and communication
Rotation of Saturday (8AM-5PM) coverage

Benefits

Base - $15-$18/hr based on experience.
Flexible work schedule
Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
Optional vision, dental and supplemental insurance
Employee relief fund
Life Insurance
Retirement 401K
Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0–5 years of service, 96 hours per year after 5 years)
8 paid holidays per year
Sick Pay: 40 hours annually—get paid to take care of yourself or a loved one
Bereavement Leave: Worry-free time off when you need it most
Opportunities for advancement
Dave Ramsey’s SmartDollar financial wellness program
Continuing education
Incentive contests
Active in community
50% Gym Membership Reimbursement (up to $25/mo)
Dream team (office) dedicated to your success
Complimentary Sam’s Club membership
Free Comfort Club maintenance membership
Employee events, appreciation days, and more