Dispatcher/Call Center

ARS-Rescue Rooter • Arlington, TX

1d • Onsite

About The Position

ARS-Rescue Rooter is the nation’s largest provider of residential HVAC, plumbing, and electrical services with over 7,000 team members and 45 years of experience. This role involves delivering exceptional customer service through inbound and outbound calls, managing scheduling, handling multi-line phones, and supporting customers with professionalism and urgency. This is a fast-paced, team-driven, in-office position.

Requirements

• Prior experience in a customer service or call center environment
• Proficiency with Microsoft Office and computer-based systems
• Ability to handle multi-line phones with accuracy and composure
• Must report daily to the office
• Weekend and shift flexibility may be required
• Must pass background check and drug screening

Nice To Haves

• HVAC or Plumbing CSR or Dispatch experience

Responsibilities

• Deliver exceptional customer service through inbound and outbound calls.
• Manage scheduling.
• Handle multi-line phones.
• Support customers with professionalism and urgency.

Benefits

• Weekly pay via direct deposit
• Paid training and onboarding
• Insurance available after 31 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• 13 days PTO + 8 paid holidays
• Company-paid life insurance
• Clean office environment with strong team culture
• Career growth opportunities within a national network

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees