Dispatcher and Order Taker - Room Service

MGM Resorts International

1d • $23

About The Position

It is the primary responsibility of the Food Dispatcher at Mandalay Bay to expedite distribution of room service amenities, and all orders to food servers in a timely manner. Must keep a clean workstation and ensure guest satisfaction.

Requirements

• Is 21+ years of age
• High School Diploma, GED or equivalent
• 2+ Years of Prior Relevant Experience in a restaurant setting

Responsibilities

• Receive and distribute order to Food Servers evenly and efficiently
• Fire order through Micros computers to kitchen lines for timely pick up
• Answer phone with professional manner
• Log all food service runs; add up total hours of service personnel for payroll and budgeting purpose at the end of each shift
• Help guests if they need expedited service due to an emergency
• Answer questions the guest may have in a courteous manner and advise of time of delivery when applicable
• Maintain excellent working relationships with Food Servers, Runners, Bus Person, and other fellow employees
• Maintain all safety and sanitation standards

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees