Dispatcher - Aircraft Fueling

Menzies Aviation

4d

About The Position

People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. But at the heart of our business is our people. Role Purpose As a member of the Menzies Aviation Ground Handling team, you will be responsible for coordinating and communicating information concerning flight activity. This individual will also establish and maintain rapport with flight crews, pilots, ground handlers and customers. What you will be doing Communicate flight release and fuel load information to appropriate operations personnel. Monitor flight activity on computer display and assign flights to be serviced. Enter fueling information into system when required. Support fueling operation by calling extra staff as needed and coordinating with other company dispatchers. Liaison with airline regarding fueling concerns and maintain lines of communication with line operations and air carriers through the use of two-way radios. Coordinate operations with the airline Maintain flight logs and update flight schedules. Handle phone traffic. Safety, Security, Wellbeing and Compliance: You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Requirements

• Must be 18 years of age or older
• Possess valid US driver's license with a clean driving record
• Pass pre-employment drug screen and all pre-employment testing
• Ability to proficiently read, write and speak English
• Must be comfortable lifting 70lbs repetitively
• Must be available and flexible to work variable shifts including weekends and holidays
• Must have high school diploma, GED or six months experience as an Operations Agent
• Excellent communication skills required
• Ability to remain calm and efficient under pressure
• Competent in handling difficult situations
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Responsibilities

• Communicate flight release and fuel load information to appropriate operations personnel.
• Monitor flight activity on computer display and assign flights to be serviced.
• Enter fueling information into system when required.
• Support fueling operation by calling extra staff as needed and coordinating with other company dispatchers.
• Liaison with airline regarding fueling concerns and maintain lines of communication with line operations and air carriers through the use of two-way radios.
• Coordinate operations with the airline
• Maintain flight logs and update flight schedules.
• Handle phone traffic.
• take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees