Dispatch

Thomas Keller Logistics GroupDefiance, OH
7dOnsite

About The Position

Manages updates and driver issues on 2nd shift

Requirements

  • Ability to communicate effectively with Supervisor and other associates both orally and in writing.
  • Ability to take job orders from Supervisor.
  • Ability to get along well with others in organization.
  • Ability to establish priorities, work independently, solve problems, and proceed with objectives without supervision.
  • Participate in corrective and preventative actions and continuous improvement projects.
  • Basic data entry and/or word processing skills.
  • Skill in the use of computers, preferably in a PC, Windows-based operating system.
  • Skill in the use of common office machinery.
  • Attention to detail.
  • Must be at least 18 years of age or older.
  • Must be willing to work overtime, holidays, and weekends as requested by Supervisor.

Responsibilities

  • Communicate load assignments to drivers as needed
  • Update Customer Websites with arrival/departure times
  • Accurately update TMW with drivers ETA and actual arrival times
  • Order Entry
  • Proactively communicate with Customer Reps on several aspects:
  • Detention
  • Late Arrivals
  • Early Arrivals
  • Lumpers
  • Stop offs
  • Driver Assist
  • Coordinate on maintenance issues with the maintenance department, as well as scheduling road side service for driver breakdowns
  • Other duties assigned by the leader
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