Dispatch Supervisor

Transdevna•Chicago, IL

24d•$25 - $27•Onsite

About The Position

Transdev in Melrose Park, IL is hiring a Dispatch Supervisor. Our Dispatch Supervisor ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety. This position is located in Melrose Park, IL Transdev is proud to offer: Non-CBA Position:

Requirements

High school diploma or GED equivalent
Minimum of 2-3 years of transit supervisory experience preferred.
Excellent communication & interpersonal skills.
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.

Responsibilities

Oversee and assist road service and trip performance measures, i.e. route start time, on-time performance, incidents, oversee dispatch performance
Respond to customer questions and concerns about no shows, cancellations, and missed trips.
Manage vehicle operator emergency situations & escalated calls.
Supervise staff on weekends and evenings.
Manage department reports and other communication tools.
Train new employees.
Other duties as required.

Benefits

Competitive compensation package of minimum $25.00 - Maximum $27.00
Vacation: up to two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 2 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

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