Dispatch Supervisor

Transdev•Oakland, CA

2d•$68,640 - $78,603

About The Position

At Transdev, we have built a strong culture of safety, professionalism, and commitment to Diversity, Equity, and Inclusion (DEI). We expect all team members to champion our Company standards of conduct while fostering an inclusive and collaborative work environment. The Dispatch Supervisor is responsible for leading a team of Dispatchers and overseeing daily service performance, ensuring the seamless execution of missions requested by our client. This role focuses on team leadership, operational efficiency, and delivering high-quality results. As a Dispatch Supervisor, you will not only help drive operational excellence but also contribute to meaningful advancements in transportation that impact our community. Transdev is proud to offer: Non-CBA Position: Competitive compensation package of minimum $33.00 ($68,640) – Maximum $37.79 ($78,603) Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Requirements

High school diploma or equivalent
Prior supervisory experience preferred.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Must be able to work shifts or flexible work schedules as needed.
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.

Responsibilities

Develop and execute daily operations plans, aligning with client specifications and priorities.
Provide leadership and oversight for on-site workforce to ensure daily operational goals are met.
Strategically plan and forecast workforce needs to align with client demands and operational goals.
Manage timecard approvals to ensure accuracy and compliance with payroll policies.
Administer corrective actions as needed, ensuring fairness and adherence to company policies.
Maintain a high level of confidentiality in handling sensitive operational and personnel matters.
Lead team briefings and focused discussions, keeping employees informed of updates and expectations.
Support the leadership team with managing daily tasks, including mission assignments, meetings, and stakeholder communication.
Translate client and Transdev KPIs, metrics, and deliverables into actionable daily performance goals.
Drive continuous improvement initiatives.
Ensure operational efficiency through policy implementation, problem resolution, and workforce management.
Maintain a strong focus on data-driven decision-making to improve processes and service delivery.
Other duties as required.