Dispatch Supervisor

Transdev•Hamden, CT

13d•$26 - $28

About The Position

Dispatcher Transdev in Hamden CT is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Non-CBA Position: $26.00 to $28.00 hr. Benefits include: Medical, Dental & Vision 401K PTO /Vacation (after 1 year of employment) Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Requirements

High School Diploma or GED (Some college preferred)
CDL Required
3-5 years' experience dispatching.
Excellent verbal, interpersonal and customer service skills.
Problem solving and analytical skills.
Subject to a DOT drug testing and physical if applicable.
DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Must be able to work shifts or flexible work schedules as needed.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Work environment will be a combination of both indoors and outdoors.
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Nice To Haves

Some college preferred

Responsibilities

Ensure the dispatching boards are correct and keep them updated.
Assign trips as necessary to minimize deadhead miles/time and maximize efficiency while ensuring timely pickups.
View and edit trips, using correct vehicles and drivers.
Be able to geographically locate drives at all times.
Reassign trips as necessary to accommodate maintenance and trip demands.
Ensure timely performance of all trips by monitoring driver routes periodically.
Ensure proper radio and 10-codes used.
Document all drivers call outs, including early and late starts, and early and late finish.
Drive when needed to cover a route or bringing buses to dealers, etc.
Assist drivers and notify proper authorities in event of an accident.
Inform maintenance department of any road service calls
Other assigned duties.