Dispatch Operator

Rockingham County, NH • Brentwood, NH

121d

About The Position

Welcome to the commerce center of Southern New Hampshire! Here at Rockingham County, NH, we service our local community through efforts at our County Attorney's Office, Registry of Deeds, Sheriff's Office, Department of Corrections, Finance Office, Human Resources, Nursing Home, Assisted Living Community, and Facilities Operations. We believe in empowering and challenging our team members through opportunities of growth, education, and wellness initiatives. Our team is driven by our mission of serving our community. Be a part of the bigger picture, work alongside industry professionals, enjoy fantastic benefits + generous paid time off, and discover the Rockingham County difference. The Dispatch Operator dispatches calls for service to 24 Police and 18 Fire/EMS Departments within Rockingham County. Rockingham County Sheriff's Office is a public safety entity comprised of several divisions. The Administrative Services Division includes an Emergency Dispatch Center that operates 24 Hours/Day, 7 Days/Week. The Dispatch Operator is a vital part of our team who assists law enforcement and emergency personnel in responding to calls for assistance by dispatching deputies, police, fire, and EMS units through maintaining accurate, electronic logs of all calls as well as providing geographical and incidental information to emergency units. Our Dispatch Operators send and receive information through the NH State Police (SPOTS) system.

Requirements

• Valid driver's license.
• Ability to pass a rigorous background investigation, occupational health assessment & drug test.
• No criminal record.
• High School graduate or GED required.
• Certification in NH State Police On-line Telecommunications System (SPOTS), preferred.
• Familiarity with IMC public safety software is a plus.
• Proficiency in computer use and ability to adapt to new and changing technology.
• Proficiency in database queries and accuracy in data entry.
• Ability to handle an array of duties at once and remain calm and focused.
• Ability to work weekend, evening and holiday shifts as required.

Nice To Haves

• Certification in NH State Police On-line Telecommunications System (SPOTS)
• Familiarity with IMC public safety software.

Responsibilities

• Dispatch calls for service to Police and Fire/EMS Departments within Rockingham County.
• Maintain accurate electronic logs of all calls.
• Provide geographical and incidental information to emergency units.
• Send and receive information through the NH State Police (SPOTS) system.

Benefits

• Generous paid time off
• Opportunities for growth and education
• Wellness initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED