Dispatch Intern 2026

Cemstone•Mendota Heights, MN

89d•$18

About The Position

Cemstone® has become synonymous with high quality products and unparalleled service in the ready-mix concrete industry in the upper midwest. Our reputation is reflected in the structures we’ve helped create and our long-held and long-practiced commitment to our core values. Here's your opportunity to join an amazing family-owned business that has been around for nearly 100 years! What You’ll Do: As a Logistics Intern you will get a variety of hands-on experience in dispatching trucks, customer service, and learning in depth knowledge about the industry. You will also gain a variety of professional skills by working with different departments within the company. This opportunity will provide you with a great foundation of skills and experience to continue building your career!

Requirements

Excellent communication skills, verbal and written to build strong relationships while promoting the organization.
Able to prioritize projects, high attention to detail, excellent customer service skills and ability to follow up in a timely manner.
Excellent computer skills including intermediate to advanced knowledge of Microsoft Office programs.
Currently enrolled in a bachelor’s degree program with a minimum of 3 years completed, or graduated with a bachelor’s degree in logistics, supply chain, business administration, or a related area.

Responsibilities

Dispatch orders in a timely and efficient manner.
Communicate with drivers and direct them to delivery locations.
Work directly with surrounding areas to better service customers by utilizing multiple plants and look to share trucks.
Ability to multitask and stay focused while dealing with various contractors, salespeople, dispatchers, and other personnel.
Talk with customers by phone and enter data into computer system.
Solicit future orders from customers and enter order into computer system.
Negotiate with customers’ acceptable delivery times to prevent lost orders.
Document customer complaints and forward to Dispatch Manager and/or Sales Representative.
Other duties as assigned by the manager.