Dispatch Fire Control Maintenance

Treasure Island Hotel • Las Vegas, NV

80d

About The Position

The position involves handling all incoming calls related to maintenance and repairs needed on-property and at off-site locations. The individual will be responsible for inputting call details into the computer system using Maximo, assigning work and messaging calls to Engineering employees, and responding to life safety systems and fire alarm panels. The role also includes performing data entry for timekeeping purposes into an Access database, recording all staff call-in slips for the department, and maintaining a dispatch log of activities performed throughout the day. Additionally, the individual will need to maintain an accurate accounting of time and activities in emergency situations and perform all duties as deemed necessary for the success of the department.

Requirements

• At least six months' administrative experience required.
• A minimum of six months high-end/high-volume customer service experience required.

Nice To Haves

• Previous experience in a hotel environment preferred.
• Basic knowledge of Access, Word, and Maximo preferred.

Responsibilities

• Answer all incoming calls concerning maintenance and repairs needed on-property and at off-site locations.
• Input call details into computer system using Maximo.
• Assign work and message calls to Engineering employees.
• Respond to life safety system and fire alarm panel, locate area of alarm, and dispatch to Engineering staff to take action.
• Perform data entry for timekeeping purposes into an Access database.
• Record all staff call-in slips for the department.
• Maintain dispatch log of activities performed throughout the day.
• Maintain an accurate accounting of time and activities in emergency situations.
• Perform all duties as deemed necessary for the success of the department.

What This Job Offers

• Industry: Accommodation
• Number of Employees: 1,001-5,000 employees