Dispatch Customer Service

TEKsystems • City of Rome, NY

1d • $19 - $19 • Onsite

About The Position

We are seeking a dedicated and reliable individual to join our Transport division. Our team values efficiency, reliability, and excellent customer service.
Job Description:
The Dispatcher will be responsible for a variety of clerical and data entry tasks, with some dispatching duties. The ideal candidate will be able to multitask effectively, maintain a courteous demeanor on the phone, and demonstrate reliability in attendance.

Requirements

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong multitasking abilities.
• Excellent phone etiquette and communication skills.
• Reliable and punctual with a strong work ethic.
• Willingness to learn and adapt to new software and procedures.
• Previous experience in a similar role is a plus.

Nice To Haves

• Previous experience in a similar role is a plus.

Responsibilities

• Perform data entry and clerical tasks accurately and efficiently.
• Assist with dispatching duties as needed.
• Handle phone calls courteously and professionally.
• Utilize Microsoft Office for various tasks.
• Send and manage information as required.
• Enter information into our cloud-based trucking software (training will be provided).
• Truck drivers call in to accept routes and these individuals are in charge of documenting this and giving them the required information

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed