SERVPRO of Gaithersburg/Germantown-posted 7 months ago
Harrisonburg, VA

SERVPRO of Gaithersburg/Germantown is hiring a Dispatch Coordinator! As the Dispatch Coordinator you will assist with scheduling a team to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment!

  • Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
  • Review and maintain the scheduling software so that appropriate teams are routed accordingly
  • Perform detailed and accurate data entry
  • Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
  • Collaborate and assist with other departments, as needed
  • High school diploma/GED (preferred)
  • At least 2 years of customer service and/or office-related experience
  • Prior dispatch experience preferred
  • Ability to multitask and to remain detail oriented
  • Knowledge of local geographical area is preferred
  • Must be knowledgeable in relevant computer applications
  • 401(k)
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Competitive compensation
  • Superior benefits
  • Career progression
  • Professional development
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