Dispatch Coordinator

Aston CarterBelvidere, IL
4d$19 - $21Onsite

About The Position

The Dispatch Specialist plays a critical role in coordinating daily transportation operations. This position ensures timely and compliant delivery by managing driver schedules, routes, and load assignments. The ideal candidate will be detail-oriented, communicative, and experienced in logistics or transportation dispatch.

Requirements

  • 2-3 years of office, administrative, dispatch, or customer service experience
  • 2-3 years of Microsoft Office experience (Excel, Outlook)
  • 2-3 years of experience utilizing email, phones, and messenger to communicate with internal employees and customers

Responsibilities

  • Schedule and dispatch drivers for pickups and deliveries across regional and national routes.
  • Monitor and track shipments using GPS and dispatch software.
  • Communicate with drivers to provide route updates, resolve issues, and ensure compliance with DOT regulations.
  • Coordinate with customers and internal teams to meet delivery timelines and service expectations.
  • Maintain accurate records of driver logs, load assignments, and delivery confirmations.
  • Respond to service inquiries and troubleshoot delivery-related problems.
  • Ensure all loads meet food-grade or non-food-grade handling requirements as applicable.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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