Dispatch Coordinator

Aston Carter•Belvidere, IL

4d•$19 - $21•Onsite

About The Position

The Dispatch Specialist plays a critical role in coordinating daily transportation operations. This position ensures timely and compliant delivery by managing driver schedules, routes, and load assignments. The ideal candidate will be detail-oriented, communicative, and experienced in logistics or transportation dispatch.

Requirements

2-3 years of office, administrative, dispatch, or customer service experience
2-3 years of Microsoft Office experience (Excel, Outlook)
2-3 years of experience utilizing email, phones, and messenger to communicate with internal employees and customers

Responsibilities

Schedule and dispatch drivers for pickups and deliveries across regional and national routes.
Monitor and track shipments using GPS and dispatch software.
Communicate with drivers to provide route updates, resolve issues, and ensure compliance with DOT regulations.
Coordinate with customers and internal teams to meet delivery timelines and service expectations.
Maintain accurate records of driver logs, load assignments, and delivery confirmations.
Respond to service inquiries and troubleshoot delivery-related problems.
Ensure all loads meet food-grade or non-food-grade handling requirements as applicable.