Dispatch Clerk

Cream O Land Dairies • Florence Township, NJ

424d • $39,520 - $45,760

About The Position

The Dispatch Clerk plays a crucial role in assisting the Operations department by managing day-to-day tasks related to dispatching. This includes handling emergency and non-emergency calls, monitoring driver activities, maintaining records, and addressing customer concerns. The position requires effective communication and organizational skills to ensure smooth operations during nighttime hours.

Requirements

• High school diploma or equivalent required.
• At least one year of related experience required.
• Excellent verbal communication skills.
• Ability to execute directions accurately and with speed.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks, delegating when appropriate.
• Ability to operate or to quickly learn a variety of communications systems.
• Knowledge of MS Office products including Excel.

Nice To Haves

• Bilingual preferred.

Responsibilities

• Answers incoming calls and communications.
• Coordinates response and delivery of received information to field staff.
• Assists dispatch department and deploys staff, vehicles, and/or units based on communications received.
• Uses multi-line telephone system, mobile phones, and other communications methods and networks effectively.
• Maintains calm communication with and provides instruction to incoming callers.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: High school or GED