Clerk-2

Universal Logistics Holdings

8d

About The Position

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! The Dispatch Clerk is responsible for supporting daily transportation and terminal operations by coordinating driver dispatch activities, tracking freight movement, and ensuring accurate and timely communication between drivers, customers, and internal teams. This role plays a critical part in maintaining service levels, operational efficiency, and compliance with company and customer requirements.

Requirements

• High school diploma or equivalent required; additional education preferred
• Prior experience in dispatch, transportation, or logistics preferred
• Strong organizational and time-management skills
• Effective verbal and written communication abilities
• Ability to multitask in a fast-paced, deadline-driven environment
• Proficiency with transportation management systems (TMS) and Microsoft Office
• Attention to detail and commitment to accuracy

Responsibilities

• Assist with dispatching drivers for scheduled and unscheduled loads
• Monitor driver status, arrival/departure times, and load progress
• Maintain accurate dispatch logs, load tracking, and system updates
• Communicate with drivers regarding assignments, delays, and instructions
• Coordinate with customers, terminals, and internal departments on shipment status
• Ensure proper documentation is completed and distributed (BOLs, delivery receipts, etc.)
• Support problem resolution related to delays, missed appointments, or service issues
• Comply with company policies, safety standards, and customer requirements
• Provide general administrative and operational support to the dispatch and operations team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees