Dispatch Associate

Lonestar Electric SupplyManor, TX
79d

About The Position

Lonestar Electric Supply is looking for a Dispatch Associate who will work with a dynamic team of individuals to schedule drivers for pick-up and delivery of our electrical tools and supplies in a safe, efficient, and timely manner. The ideal candidate will be dependable, prompt, reliable and engaged. They will also have a strong desire to provide superior Customer Service, exceeding customer goals and expectations and following our passion to MAKE IT HAPPEN.

Requirements

  • Excellent verbal and written communication skills.
  • Strong organizational skills to prepare and assign routes.
  • Strong leadership skills to ensure drivers’ compliance with direction and assignments.
  • Basic understanding of geographical area and mapping programs to facilitate efficient routing.
  • Proficient with or able to quickly learn dispatch and recordkeeping systems.
  • Ability to work at a fast pace and under pressure.
  • Thorough understanding of shipping industry.

Responsibilities

  • Schedules drivers for pick-up and delivery; selects most efficient routes for each driver.
  • Oversees equipment availability; assigns drivers, trucks, and extra drivers when needed.
  • Consolidates orders into truckloads for specific destinations.
  • Anticipates weather complications along routes and at the drivers’ destinations; communicates delays and route changes as necessary.
  • Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed.
  • Maintains and reviews billing and operation records; monitors daily logs for errors and/or compliance violations.
  • Monitors drivers’ working hours to ensure compliance with federal and state laws and regulations.
  • Oversees maintenance and repair schedules for vehicles.
  • Performs other related duties as assigned.

Benefits

  • Medical, dental, life and vision insurance
  • 401(k) Retirement Plan and Match
  • Paid Time Off
  • Specified Paid Holidays
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