Dispatch Associate II 2:00pm-10:30pm Friday- Tuesday

UPS

5d•$22 - $36

About The Position

Job description: Ensure efficient transportation of shipments through our Vehicle fleet and local agent network to comply with the company and customer requirements, maintaining safety and quality standards.

Requirements

Experience with airfreight operations, import/export operations and related regulatory requirements (TSA, US CBP, FDA etc)
The ideal candidate has experience from working in a GDP environment
Proven ability to implement process improvement initiatives
Decision making and problem solving skills
Attention to detail and truly cares about quality
Excellent communication skills
High school diploma, GED or International equivalent
2 years’ customer service and/or dispatch experience in a transportation, distribution or order-fulfillment industry
Strong communication skills
Intermediate Microsoft Office (Word, Excel, and Outlook) skills
Accurate and rapid data entry and retrieval
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

Coordinate collections, deliveries, drop offs and recoveries with other departments/Marken Offices/Agent and drivers
Maintain constant communication with Packaging Team to ensure availability of required supplies for collections, deliveries, drop offs and recoveries
Condition the shipments as required
Create the applicable Route Legs depending on the service
Provide the proper documentation to the agent/Marken Driver for collections, deliveries, drop offs and recoveries
Track every shipment using the Maestro Wiki report designed for Dispatch
Confirm that every recovery/receiving is complete by matching the information against the manifest during reception process, placed shipment into required temperature and replenished as needed.
Ensure that the Agent/Marken driver is updating the information in the system through the mobile app (XMaestro)
Provide periodical inspection to the vehicles to confirm that they are in proper conditions
For NFO shipments provide expedited dispatch to tender the shipments immediately after collection and alert the receiving agent/office
Notify any discrepancies to the respective department, agent or Marken Office and update Maestro accordingly
Updating the Tableau board
Uploading all documents in the system in a timely manner
Downloading TT4’s in the system in a timely manner
Placing delay codes and notes in Maestro
Updating the dispatch turnover spread sheet for the next shift
Confirming and printing emails for pickups
Consistent communication with Export and Import for airport recoveries and drops
Knowing the location of your drivers and LSP’S always
Replenishing all local deliveries as necessary
Paying for Import shipments
Creating Pick Up Orders for airlines
Going over the Route leg alert screen in Maestro
General warehouse work picking /packing
Forklift work with dry ice - cold temp