Dispatch Analyst

Trimac Transportation•Bayport, MN

9h•Onsite

About The Position

Trimac isn't just a transportation company; it's an industry disruptor with a remarkable 80-year legacy of safely delivering products that improve people’s lives across North America. Our workplace culture is centered on being safe, respectful, innovative and inclusive. We are committed to maintaining a rewarding work environment that allows employees to experience new opportunities and build their chosen careers. Across the company, we encourage open communication, champion integrity, celebrate individuality and cultivate diverse talents and perspectives. If you’re ready for a challenge that will help drive forward an industry leading team, we invite you to begin your journey with us. Reporting to the Dispatch Manager, the Dispatcher will be responsible for communicating the load plan to drivers and customers while also ensuring that all customer requirements are met. An eye for detail is key to the success of someone stepping into this role!

Requirements

High School Diploma.
2-3 years of related experience and/or training.
Experience in a fast-paced environment.
Experience using a variety of systems.
Experience in the transportation industry.
Experience with TMW.

Nice To Haves

Post-secondary education is considered an asset.
Experience in bulk and/or hazardous commodities an asset.

Responsibilities

Responsible for communicating the load plan to drivers and customers.
Ensure the drivers have the proper instructions to perform their duties safely.
Listen to all driver concerns and act on them appropriately.
Ensure the Company meets all customer requirements, and any changes are communicated immediately.
Ensure the dispatch system is up to date.
Work hand in hand with the Load Planners.
Identify opportunities to increase efficiency for both the Company and the customer.
Ensure trailer interior washes are completed where required.
Ensure all orders and trip events are recorded in the TMW in an accurate and timely fashion.
Where applicable ensure that invoicing and driver pay are completed daily.
Where applicable audit TMW reports for compliance requirements.
Service failure reports are recorded in TMW and brought to the attention of the Branch Manager or designate.
Ensure that the driver has adequate time to perform his duties safely and within the Hours of Work regulations.
Ensure all drivers and equipment meet regulatory and corporate compliance.
Assign the proper equipment for the jurisdiction and the job requirements.

Benefits

Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits
Paid vacation, floating holidays, sick time, and company holidays
Paid time off for volunteer activities to help give back to our communities
Tuition Reimbursement Program to achieve your educational goals
Continuous learning and career development

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