Dispatch Administrator Sat Sun Mon Tue 6am-4:30pm

Merchants Distributors, LLC•Hickory, NC

About The Position

To provide administrative support for dispatchers and ensure paperwork for on time deliveries. ENTRY LEVEL POSITION Flexibility in schedule required including weekends. Schedule includes: Saturday, Sunday, Monday, Tuesday 6am-4:30pm

Requirements

Intermediate to advanced excel and word
Must be able to work flexible schedule when necessary
Ability to handle multiple tasks as job requires
Ability to prioritize tasks and work under minimal supervision

Nice To Haves

Background in customer service preferred

Responsibilities

Enters driver names and pertinent information into both CAMS and Mainframe
Supports workflow through contact of drivers with changes to scheduled trips
Creates trip changes to scheduled runs; printing and assembling trips after loads are released from the warehouse
Calls drivers about dispatch leaves and customer delivery ETA.
Matches backhauls with trips and ensure stops are accurately communicated with the driver
Initiates backhaul changes as needed for the least out-of-route miles and best return revenue monies.
Attaches mail to designated loads
Trains new employees as needed on both Cam and Mainframe.
Provides support to dispatchers in Cam and Mainframe
Answers phone calls from customers, research a solution or forward to the appropriate person for assistance