Dishwasher - Full Time

WHOLE FOODS CO-OP•Duluth, MN

1d•Onsite

About The Position

Dishwashers provide prompt, friendly, and courteous service while assisting customers. They store, rotate, stock, prepare and display products in accordance with established practices. Dishwashers ensure compliance with food safety policies and practices. They also achieve daily operational goals related to sales and service. This role involves providing services offered in the Deli area, processing ingredients, monitoring food quality, and maintaining cleanliness of work stations, equipment, storage, and display areas. Dishwashers are also expected to assist in training new staff, achieve WFC customer service standards, and contribute to an inclusive, respectful, and welcoming environment. The position requires adherence to all WFC policies and procedures, engagement in creating a positive workplace, and compliance with safety practices and regulatory guidance from the Minnesota Department of Agriculture and National Organic Standards. Additional duties include achieving daily operational goals, documenting equipment maintenance/safety concerns, reporting problems, and assisting customers with product information and phone calls.

Requirements

Basic computer literacy including familiarity with using a web browser and email
Ability to operate effectively within established systems and procedures
Outstanding customer service skills
Attention to detail and good organizational skills
Ability to handle multiple demands, work under time pressures and meet department work objectives
Willingness to learn and perform all aspects of the position
Ability to be flexible and to adapt to changing conditions
Demonstrate objectivity, neutrality and calmness under pressure
Ability to work efficiently in a fast-paced environment
Ability to effectively convey information
Regular, predictable attendance
Ability to occasionally move up to 50 lbs. throughout shift
Ability to frequently move objects up to 15 lbs. throughout shift
Ability to move around the premises
Ability to remain in a stationary position for long periods of time
Ability to handle scanning and bagging groceries
Ability to operate position-required machinery
Ability to safely use sharp cutting instruments

Nice To Haves

Experience in retail, grocery, natural foods and/or cooperative business
Available to work evenings, weekends, holidays
Experience in commercial food preparation, food safety, knife skills and cooking equipment

Responsibilities

Provide services offered in the Deli area and respond promptly and politely to customer requests for assistance.
Process ingredients, rotate, store, and display designated products in accordance with established practices, priorities, and recipes.
Perform tasks at a pace that is consistent with department standards.
Monitor food quality, record losses, and ensure compliance with safety and sanitation policies throughout preparation, storage and display.
Wash, sanitize and store cookware, utensils and containers in accordance with established practices and priorities.
Maintain work stations and ensure cleanliness of department equipment, storage areas and display areas.
Assist in training new staff on established systems.
Achieve WFC customer service standards for internal and external customers.
Contribute to an inclusive, respectful, and welcoming environment to support WFC's ENDS.
Abide by all WFC policies and procedures.
Engage in creating and maintaining a positive, ethical, and productive workplace that contributes to achieving progress on WFC's ENDS.
Follow and ensure compliance with all safety practices and policies.
Maintain compliance with all regulatory guidance including but not limited to Minnesota Department of Agriculture and National Organic Standards.
Achieve daily operational goals as directed by your supervisor.
Maintain cleanliness of department areas and equipment and communicate and document any equipment maintenance and/or safety concerns to department management.
Report any problems with systems, tools and/or products to department supervisors.
Perform other tasks as assigned by department management.
Assist customers in finding product and/or information, promptly and courteously answer and accurately route phone calls, messages, and customer requests in compliance with established practices.
As directed, move into back stock, rotate, stage, stock and/or merchandise products in accordance with shift criteria.
Promote ownership and owner benefits consistently and positively.