Dish-Room Manager

Do [Different]

198d • $90,000 - $100,000

About The Position

We have an incredible opportunity for a dynamic, energetic, and eager Dish-Room Manager to join our New York Team! At DO & CO, we have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown, and grow constantly - sometimes beyond our own expectations.

Requirements

• Minimum 3-5 years of supervisory experience in a dishwashing or sanitation leadership role within a food manufacturing or high-volume catering environment.
• Bachelor's Degree preferred (Food Science, Environmental Health, Industrial Engineering, or related field).
• Food Safety Certification required (state-specific); HACCP certification strongly preferred.
• PCQI certification is a plus.
• Proven experience managing sanitation teams and working with food-grade cleaning chemicals.
• Strong knowledge of HACCP, ISO, SQF, and FDA food safety and sanitation standards.
• Ability to read and interpret sanitation data, logs, and reports.
• Proficient in Microsoft Office (Word, Excel, Outlook); experience with sanitation management software a plus.
• Ability to manage workload efficiently in a high-pressure, fast-paced environment.
• Exceptional leadership, organizational, and communication skills.
• Willingness to work flexible hours including nights, weekends, and holidays.

Nice To Haves

• PCQI certification

Responsibilities

• Oversee all dish room operations, ensuring timely and proper cleaning of equipment (trolleys, trays, silverware, etc.).
• Monitor water temperature and chemical levels; ensure documentation meets safety and sanitation standards.
• Verify that clean equipment is stacked, sorted, and stored according to company guidelines.
• Maintain strict adherence to international waste protocols, FDA, USDA, and HACCP standards.
• Coordinate with Hygiene, Quality Assurance, and Safety teams to ensure compliance with all regulatory and customer audit standards.
• Ensure all cleaning chemicals are properly labeled, stored, and documented (SDS, titration reports, etc.).
• Lead, train, and schedule Dishwashers, Leads, and support staff across shifts.
• Conduct regular performance evaluations and provide coaching and corrective action as needed.
• Facilitate new hire training, retraining, and ongoing sanitation education.
• Analyze sanitation data to identify trends and areas for improvement.
• Support internal and external audits and inspections.
• Maintain and update SOPs and SSOPs for dish room processes.
• Promote a culture of safety, cleanliness, and accountability.
• Investigate sanitation-related incidents and prepare necessary reports.
• Partner with procurement to manage inventory and ordering of sanitation supplies and chemicals.

Benefits

• Salary pay range: 90,000 - 100,000
• Full-time employees are eligible for 401K and healthcare benefits; Medical, Dental & Vision.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• Genuine career development opportunities, both nationally and internationally.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree