Responsible for communicating and coordinating the movement of patients to and from University of Virginia Health using various resources such as ambulances, wheelchair vans, taxis, buses, and other means of transportation. Responsible for communicating with various internal and external customers involved with patient movement and medical center operations. Work requires detailed knowledge of regional geography, familiarity with insurance coverages, and application and interpretation of organizational and departmental policies and procedures. Maintains relationships between agencies/departments. Investigate and Report Transportation Complaints. Coordinate Transportation. Processes invoices for transportation providers. Assists supervisor in development and implementation of processes and policies. Collects and tracks data on volumes, etc. Assists in training other staff members performing this role and others involved in the process. Develops, implements and maintains effective and professional office practices and procedures. Interfaces effectively with peers and customers and assumes responsibility for professional development of self and others per department policy. In addition to the above job responsibilities, other duties may be assigned.
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Career Level
Entry Level
Education Level
High school or GED