Disaster Recovery Intern

Berkley•Wilmington, DE

About The Position

W. R. Berkley Corporation is comprised of 60+ businesses alongside Berkley Technology Services (BTS) and other shared services groups. Here at Berkley Technology Services, the core of our success is our people. Our teams bring their own unique perspective and experiences which enables us to translate the needs of our business to deliver adaptable, secure solutions while providing an unmatched user-focused experience. Our tagline “Thoughtful Minds | Empowering Possibilities” was crafted with our own teams in mind. At BTS, our teams thrive in Berkley’s decentralized model - leveraging the power of being part of a long standing, heritage brand with extensive expertise while innovation and being entrepreneurial is encouraged. Internally, we operate as a relatively flat organization valuing communication and feedback. We pride ourselves in an open-door policy where no one is treated differently based on title, fostering a culture of trust, transparency, and engagement. Mission (what we stand for): We Believe in the value of every voice, Translate needs into capabilities, & Secure the future of Berkley. Vision (where we’re going): Be the foundation of Berkley through adaptable solutions, resilient environments, and an unmatched experience. Come join us as we push forward into the future of industry leading technological solutions. As a Disaster Recovery Co - Op on Berkley Technology Services (BTS) Disaster Recovery team, you’ll gain experience in an area of IT that is used in every company and essential to the function of our organization. You will also get exposure to numerous other areas of our team including Financial Applications, Database, Middleware, Security, DevOps and more. You will also have a key hand in updating and building out the Disaster Recovery strategy and implementation for both on premise platforms and cloud apps. The intern program provides highly motivated and qualified students an opportunity to gain first-hand experience, receive valuable on-the-job training, and heighten business knowledge. Intern students will collaborate side by side with BTS employees in a variety of positions to complete challenging projects. Students will interact with all levels of management and senior leaders, and gain insight into business and technology in the insurance industry.

Requirements

Pursuing a degree in Computer Engineering, Computer Science, Management Information Systems or a similar field
At least two years of college or university coursework completed
1 or more prior internship experience is required
Works well in a team environment and productive without constant supervision
Superior communication skills
Excellent organizational skills
Attention to detail
Strong communication and analytical skills
Excellent oral and written communication

Nice To Haves

Basic knowledge of or experience with SQL preferred
Experience with scripting in some language and desire to learn more is preferred
Aggressive curiosity
Desire to learn.
Areas include introduction to:
Zerto
Everbridge
SAI360
Disaster recovery strategies for Data Centers and Cloud

Responsibilities

Help create new/missing disaster recovery runbooks
Work with teams who need updates runbooks
Oversee Everbridge – learning the tool, updating documentation, updating users and troubleshooting issues within it
Help create DR testing schedule for 2024
Attend oversight meetings with BCP
Assist the team with application upgrades
Assist with EAM support tasks
Assist in creation and implementation of DR Strategy
Knowledge of Microsoft SharePoint and MS Office Products
Fulfill tasks related to a SharePoint cleanup items related to the overall SharePoint Migration project
Fulfill tasks related to the pre-development of “Modern Pages” for SharePoint also related to the overall SharePoint Migration project
Working knowledge of Microsoft Excel
Fulfill analytical & update tasks related to DR Program inventory and Wintel platform inventory
Fulfill analytical & update tasks related other, critical DR Program documentation
Ability to work in a remote office situation without direct daily supervision. Self-starter with a good work ethic.
Demonstrated ability to communicate with technical and non-technical individuals and teams.
Proven track record of working in a fast paced and dynamic production environment managing multiple priorities.