DISASTER CASE MANAGER - Buncombe County, NC

Lutheran Services Carolinas

18h • $28 - $28

About The Position

The Disaster Case Manager supports the long-term recovery efforts in areas affected by natural disasters across both the Carolinas’ by providing direct case management to individuals and families.

Requirements

• Bachelor’s degree preferred or high school diploma.
• If education level is high school, must have 1-2 years of relevant experience in case management or field work; experience with disaster response case management is preferred.
• Strong interpersonal, communication, and organizational skills.
• Computer literate and knowledge of Microsoft Office products (Word, Excel, Power Point).
• Ability to work in a flexible, fast-paced, and community-focused environment.
• Possess sensitivity to the service population’s cultural and socio-economic characteristics.
• Have experience working with the local long-term recovery group.
• Driver’s License with acceptable motor vehicle record.

Nice To Haves

• Familiarity with disaster recovery resources, community-based services, or previous nonprofit work is a plus.

Responsibilities

• Deliver individualized disaster case management services to survivors.
• Conduct survivor intake, needs assessments, recovery planning, and resource coordination.
• Work in collaboration with local Long Term Recovery Groups (LTRG) and other partner agencies to ensure a coordinated, survivor-centered approach.
• Attend LTRG meetings and other coordination calls as required.
• Accurately document case progress and outcomes following Lutheran Services Carolinas and LTRG protocols.
• Responsible for case documentation and data sharing in SharePoint.
• Other duties as assigned by supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED