Disabled Veterans’ Outreach Program Specialist (DVOP)

State of Ohio • Cincinnati, OH

41d • $24 - $31 • Onsite

About The Position

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs: Cash and Food Assistance Employment Services and Workforce Development Unemployment Insurance Adult Protective Services Child Support Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world! Guiding Principles We will be a leader in customer satisfaction. We will have a reputation that attracts and retains talented, diverse, and dedicated employees. We get better at what we do every day. ADA Notice If you require an accommodation based on a disability for any step of the selection process, please contact [email protected] Selection Priority Notice OCSEA Current employees of ODJFS in the OCSEA union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal OCSEA applicant is not selected for this position. Background check information The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration. Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting. Office of Workforce Development (OWD) The Office of Workforce Development (OWD) administers several federal workforce programs and oversees a network of local OhioMeansJobs centers, which provide free job training and other services for Ohioans looking for work and employers seeking workers. OWD also assists job seekers through OhioMeansJobs.com , an online job matching system that brings both employers and job seekers to one easy-to-use website. Learn more about the office by visiting the ODJFS OWD webpage . What You Will Do Conduct individual interviews to learn about veterans' interests and needs; articulate program services and activities; identify service options applicable to customer needs. Develop and propose employment or training goals, and link veterans to other programs for assistance. Develop individual employment service plans; guide customers to effectively use in employment and training programs and services. Manage caseload; provide case management; facilitate appropriate support services and/or make referrals; identify and evaluate barriers and explore solutions to assist in removing barriers; assist in obtaining needed documentation. Collaborate with the enrolled veteran, develop individual employment/career plans; guide customers to effectively use employment and training programs and services for veterans. Administer a variety of assessments and both informal and formal career tools; review and explain results; incorporate assessment results into employment plans in conjunction with relevant labor market information; prepare and present information to the veteran. Review information about veteran capabilities, employment barriers, and customer needs considering labor market to recommend the course of action (OhioMeansJobs job search, vocational education, intensive case management services, etc.). Collaborate with the VA, other agencies, and civic organizations; Veterans Service Organizations (VSOs); homeless shelters; vocational rehabilitation and employment programs; family service centers; reserve and national guard units; veteran medical centers; and other sites/organizations to inform staff of services available to veterans through OhioMeansJobs, and to connect with veterans in need of services. Develop and maintain relationships with other service providers and employers to promote employment and training for disabled veterans; keep up to date with available external veteran resources.

Requirements

• OPTION 1 : Formal education in arithmetic that includes fractions, decimals & percentages & in reading, writing & speaking common English vocabulary; AND 3 months training OR 3 months experience in Interviewing; AND 3 months training OR 3 months experience in public relations; AND 3 months training OR 3 months experience in office practice and procedures; AND 6 months training OR 6 months experience in operation of personal computer.
• OPTION 2: The equivalent of minimum class qualifications for employment noted above.
• Working-level oral communication skills - convey information orally according to the needs of the audience; receive and understand spoken information
• Working-level knowledge of coaching techniques
• Working-level workload management skills - plan and organize assignments to create timely and accurate work products, work efficiently, remain focused, and handle interruptions effectively
• Awareness-level computer skills - use computer hardware and software to complete assignments

Responsibilities

• Conduct individual interviews to learn about veterans' interests and needs; articulate program services and activities; identify service options applicable to customer needs.
• Develop and propose employment or training goals, and link veterans to other programs for assistance.
• Develop individual employment service plans; guide customers to effectively use in employment and training programs and services.
• Manage caseload; provide case management; facilitate appropriate support services and/or make referrals; identify and evaluate barriers and explore solutions to assist in removing barriers; assist in obtaining needed documentation.
• Collaborate with the enrolled veteran, develop individual employment/career plans; guide customers to effectively use employment and training programs and services for veterans.
• Administer a variety of assessments and both informal and formal career tools; review and explain results; incorporate assessment results into employment plans in conjunction with relevant labor market information; prepare and present information to the veteran.
• Review information about veteran capabilities, employment barriers, and customer needs considering labor market to recommend the course of action (OhioMeansJobs job search, vocational education, intensive case management services, etc.).
• Collaborate with the VA, other agencies, and civic organizations; Veterans Service Organizations (VSOs); homeless shelters; vocational rehabilitation and employment programs; family service centers; reserve and national guard units; veteran medical centers; and other sites/organizations to inform staff of services available to veterans through OhioMeansJobs, and to connect with veterans in need of services.
• Develop and maintain relationships with other service providers and employers to promote employment and training for disabled veterans; keep up to date with available external veteran resources.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed