Disabled Veteran Outreach Program Specialist

Oklahoma State Government•Tulsa, OK

12d•Onsite

About The Position

The Oklahoma Employment Security Commission has been authorized to utilize a Selective Qualification when interviewing applicants for this position. This is a Disabled Veteran Outreach Program Specialist (DVOP) position. Current proof of service-connected disability dated within six (6) months must be submitted with your electronic application. Evidence of military service dates (DD214) must accompany your electronic application. Will be selected in accordance with Title 38, U.S. Code Section 4103A. The Disabled Veterans’ Outreach Program (DVOP) Specialist provides intensive, individualized career services to veterans and eligible persons who face significant barriers to employment. Working within the American Job Centers, DVOP Specialists help veterans overcome challenges, connect to supportive resources, and achieve long-term, meaningful employment through personalized case management, assessments, and coordinated service delivery.

Requirements

Knowledge of Federal and state veterans’ employment programs (e.g. WIOA, JVSG, VA, VR&E).
Principles of case management, vocational counseling, and employment readiness.
Local labor market trends, community resources, and training opportunities.
Human relations, motivational interviewing, and barrier identification.
Relevant laws, policies, and procedures governing veteran employment services.
Conducting structured interviews and assessments.
Maintaining detailed case files and data entry accuracy.
Communicating effectively with veterans and persons from diverse backgrounds.
Time management, organization, and problem-solving.
Capable of using OESC’s standard software, Microsoft Office Suite (Word, Excel, Outlook, Teams) and the Internet, as well as proficiency to learn other software as needed.
Work independently while managing an active caseload.
Exercise discretion and sound judgment with confidential information.
Build trust and rapport with veterans and partner agencies.
Adapt to changing policies, technologies, and performance requirements.
Interpret and apply relevant federal and state regulations.
Five (5) years of experience in employment services, career or vocational counseling, personnel, recruitment, training, customer service, or social services-related work; OR an equivalent combination of education and experience, substituting thirty (30) semester hours of college credit for three (3) years of experience.
This position requires that applicants be a veteran of the U.S. Armed Forces and eligible for veterans’ preference under Title 74 O.S. Supp Section 840.15.

Responsibilities

Provide individualized career and case management services to veterans and eligible spouses with barriers to employment, including assessments, career planning, and connections to training and supportive resources to help them achieve meaningful, long-term employment.
Document all client interactions and progress in the State Management Information System, ensuring accuracy, timeliness, and compliance with state and federal reporting requirements.
Collaborate with Employment Service staff to ensure smooth hand-offs and referrals between DVOPs, LVERs, and other workforce partners, maintaining a client-centered approach throughout service delivery.
Monitor client progress and provide follow-up after employment to support retention and continued career growth.
Participate in local office meetings, training, and professional development to maintain program compliance and enhance service quality.
On-site attendance is an essential function of the position, as the role requires direct interaction with staff, clients, and on-site office resources.