Disability Services Specialist Supervisor

State of Nebraska•Omaha, NE

2d•$28

About The Position

Do you have experience leading, monitoring, or supervising a team, as well as experience with Medicaid, HCBS waivers, or human services leadership? We’re looking for a Waiver Services Specialist Supervisor to lead a strong team and help make sure waiver services are accurate, timely, and centered on the people we serve. Join the Nebraska Department of Health and Human Services and help support individuals across the state who are aging or who have physical disabilities, traumatic brain injuries, or intellectual/developmental disabilities. What We Offer: 156% state-matched retirement contribution 13 paid holidays Generous leave benefits Tuition reimbursement Public Service Loan Forgiveness (PSLF) 79% employer-paid health insurance Dental and vision coverage Employer-paid $20,000 life insurance Career growth opportunities As a Waiver Services Specialist Supervisor, you will: Lead with Purpose: Supervise and support a team of Waiver Services Specialists who determine eligibility and funding for a variety of HCBS Waivers (including AD, TBI, CDD, DDAD, and FSW). Coach and Mentor: Provide training, technical assistance, and performance feedback to ensure high-quality service delivery and continuous professional growth. Strengthen Systems: Develop and implement internal procedures, monitor compliance, and ensure consistency in waiver operations and eligibility determinations. Collaborate Broadly: Serve as a liaison between DHHS, Medicaid providers, families, and stakeholders to resolve concerns and ensure timely, effective services. Drive Outcomes: Analyze medical documentation, evaluate level of care, authorize Medicaid payments, and guide staff through appeals and dispute resolution processes. Improve Processes: Track data, create training tools, and support continuous improvement in program evaluation and service quality. We're seeking experienced professionals who bring: A strong background in human services, Medicaid programs, or HCBS waiver management. Proven leadership or supervisory experience leading others in complex service delivery environments. Excellent problem-solving, communication, and collaboration skills. A commitment to accuracy, timeliness, and person-centered practices.

Requirements

Bachelor’s degree and professional experience in: education, psychology, social work, sociology, human services, or a related field; and experience within a specialized developmental disabilities service system in the delivery of habilitation and/or case management services.
Experience leading, coordinating, directing, monitoring, and/or supervising others.
Valid driver’s license and access to reliable transportation
Strong knowledge of HCBS Waivers and community-based support systems.
Skill in coaching teams, managing performance, and problem-solving with empathy and efficiency.
Ability to interpret regulations, analyze medical/functional documentation, and make eligibility determinations.
Effective communication, time management, and organizational abilities.
A passion for supporting individuals to live full, self-directed lives in their communities.

Nice To Haves

Familiarity with Nebraska’s Aged & Disabled or DD service systems, statutes, and waiver processes.
Experience supervising in a health or human services setting.
Knowledge of Medicaid Home and Community-Based Services (HCBS) Waivers.
Experience with Therap, NFocus, and Microsoft Office programs.

Responsibilities

Supervise and support a team of Waiver Services Specialists who determine eligibility and funding for a variety of HCBS Waivers (including AD, TBI, CDD, DDAD, and FSW)
Provide training, technical assistance, and performance feedback to ensure high-quality service delivery and continuous professional growth.
Develop and implement internal procedures, monitor compliance, and ensure consistency in waiver operations and eligibility determinations.
Serve as a liaison between DHHS, Medicaid providers, families, and stakeholders to resolve concerns and ensure timely, effective services.
Analyze medical documentation, evaluate level of care, authorize Medicaid payments, and guide staff through appeals and dispute resolution processes.
Track data, create training tools, and support continuous improvement in program evaluation and service quality.