Disability Operations Manager

Dane Street, LLC

14h • $75,000 - $93,750 • Remote

About The Position

Oversee and ensure the overall profitability of the regional operations center. This includes but is not limited to reaching and exceeding financial & referral goals, properly managing staffing efficiencies throughout the team, managing performance expectations & improvements for existing staff. Present management with regular reporting on any topic requested by the management team. Business experience in a Worker’s Compensation and/or Auto insurance setting is preferred. Long Term / Short Term Disability Claims background is preferred.

Requirements

• Present exceptional communication skills with a clear understanding of company business lines.
• The ability to apply critical thinking, manage time efficiently and meet specific deadlines.
• Computer literacy and typing skills are essential.
• Supply and support their own internet services.
• Maintaining an uninterrupted internet connection is a requirement of all work from home.

Nice To Haves

• Business experience in a healthcare and/or insurance setting is preferred.
• Business experience in a Worker’s Compensation and/or Auto insurance setting is preferred.
• Long Term / Short Term Disability Claims background is preferred.
• An Associate’s Degree or Bachelor’s Degree is preferred.

Responsibilities

• Responsible for the overall production, performance, and quality of the assigned region.
• Plans and organizes daily activities related to production and operations.
• Measures productivity by analyzing performance data, financial data, and activity reports.
• Coordinates with other support departments such as human resources, finance, and IT and BA to ensure successful production operations.
• Determines labor needs to meet production goals.
• Hires and trains new employees.
• Organizes and oversees the schedules and work of assigned staff.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.
• Oversee the deposition process at the request of the client or defense counsel.
• Other duties as assigned.

Benefits

• comprehensive benefits package including health insurance, retirement plans, and performance bonuses.
• medical, dental, and vision coverage for you and your family
• voluntary life insurance options for you, your spouse, and your children
• hospital indemnity, critical illness, accident indemnity, and pet insurance plans
• basic life insurance, short-term disability, and long-term disability coverage at no cost
• generous paid time off policy
• 401k plan with a company match
• Apple equipment and a media stipend are provided for remote workspace

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 101-250 employees