Disability Benefits Specialist

CENTER FOR HUMAN SERVICES INC•Sedalia, MO

3d•$22

About The Position

The Center for Human Services (CHS) has provided exceptional opportunities for individuals with intellectual and developmental disabilities since 1955. Currently, CHS provides programs and services to assist individuals with disabilities, low-income, at-risk children, and their families to meet their goals and experience their best lives while living, working, playing, and becoming a part of their communities. As an organization, we are leaders in excellence, we have a steadfast commitment to solutions, we respect all differences, abilities, and similarities in our employees and clients, and we advocate autonomy! POSITION SUMMARY The Disability Benefits Specialist supports the Center for Human Services (CHS) mission by providing accurate, person-centered benefits planning services to individuals with disabilities pursuing competitive, integrated employment. This position serves as a key resource for navigating public benefits, work incentives, and the relationship between employment and long-term supports. The Specialist analyzes benefits, assists with work incentives and benefit applications, supports staff and external partners, and ensures individuals have the knowledge and tools to make informed employment decisions.

Requirements

Bachelor’s degree required (Human Services, Social Work, Counseling, or related field) Excel skills include the ability to combine and manipulate sets of data.
Minimum 2 years of experience in benefits counseling, case management, advocacy, or system navigation
Must possess or obtain upon hire: CPR and First Aid certification within 30 days of hire
Completion of a certified benefits planning course or curriculum within the first year of employment
CESP certification required after one year in the position
Valid driver’s license and current vehicle insurance
Reliable transportation and communication access
Ability to interpret and explain complex policies
Ability to navigate SSA, Medicaid, and state benefit systems
Accurate and timely electronic documentation
Effective time management and task prioritization
Experience with benefits-related applications, renewals, and forms
Proficient in SetWorks, Microsoft Outlook, Teams, and OneDrive
Strong attention to detail and record-keeping accuracy
Strong written and verbal communication
Adaptability and responsiveness to change
Commitment to person-centered practices
Communication and interpersonal collaboration
Continuous learning and professional growth
Ethical decision-making and confidentiality
Initiative and independent problem-solving
Professionalism and accountability
Respect for cultural and individual diversity

Nice To Haves

Familiarity with SSA, Medicaid, and housing subsidy programs preferred
Experience with DMH, VR, or employment services strongly preferred

Responsibilities

Conduct individualized benefits planning by meeting with individuals referred to Employment Services to gather benefit information, clarify employment goals, and complete a comprehensive intake. Analyze the impact of employment on benefits including SSDI, SSI, Medicaid, Medicare, HUD, SNAP, and VA benefits. Create individualized Benefits Summaries and Benefits Management Plans.
Provide expert consultation and support by supporting informed decision-making through explanation of available work incentives and eligibility programs such as 1619(b), Ticket to Work Health Assurance, and Medicaid Spend Down. Assist individuals in submitting necessary documentation, understanding reporting requirements, and implementing strategies to maintain essential benefits while working.
Assist with benefit applications and appeals by supporting individuals in completing initial and renewal applications for benefits such as SSDI, SSI, Medicaid, and housing assistance, and providing guidance during appeals, re-determinations, or grievance processes as needed.
Provide outreach and education by delivering trainings or informational sessions to individuals, families, support teams, or staff regarding public benefits, work incentives, reporting responsibilities, and navigating system changes.
Ensure accurate documentation and compliance by maintaining timely and accurate entries in SetWorks and other systems in alignment with CHS, DMH, VR, and SSA expectations. Submit completed Benefit Summaries and Plans to the Director for review and follow department guidelines for documentation and file management.
Support team collaboration by serving as the department’s primary contact for benefits-related inquiries by guardians, support staff, and funders, and by providing technical assistance to staff. Participate in meetings and staffing as requested to provide benefits insight and promote coordinated, person-centered planning.
Engage in ongoing learning and development by staying up to date on federal, state, and local policy changes related to benefits and employment. Complete required trainings, maintain certifications, and participate in department or external learning opportunities as assigned.