Director

MaclellanLexington, KY

About The Position

Do you want to be part of a team where people intentionally show up for each other without hidden agendas or motives? Are you looking for an organization that is generous with praise and celebrates successes? If you answered yes to both questions, then keep reading! Who is MacLellan Integrated Services? Offering a range of services including Critical Process Cleaning, Building & Process Equipment Maintenance, HVAC & Mechanical, Production Support, and Wastewater Management, MacLellan is Best People, Best Systems, Best Results. We are one team. We bring people together who share our values: Trust | Integrity | Responsibility | Community | Excellence and help them discover and achieve their potential. We do this by being accountable to each other, being open to new ideas, and taking action to improve conditions, situations, and surroundings. From our Team Members to our President, everyone has a voice at MacLellan. Our team leads us and shapes our future! Who are You at MacLellan? As the Director of Operations, you are part of Best People. You will ensure optimal client relations by managing constant communications with the client. You will provide high quality operations and maintenance service to assure proper performance of engineered equipment and building systems. You have integrated facility service experience including managing, maintenance, custodial and grounds. Utilizing our Best Systems, you will prepare, recommend, assist, and administer the annual facility budget. You will maintain physical assets and oversee subcontractors. You achieve the Best Results by ensuring staff receive adequate technical, administrative, and other training, while also training direct subordinates and supervisors. Your leadership style is authentic, and you instill MacLellan’s cultural DNA.

Requirements

  • Business and Strategic Leadership
  • Exceptional customer service and conflict resolution skills.
  • Budget preparation, recommendations, and management of the annual facility budget.
  • Exception reporting to the client and MacLellan management with real-time countermeasures.
  • Provides regular monthly written status reports to the client and MacLellan management.
  • Presents KPI’s and/or performance reports as necessary to keep client management aware of atypical occurrences, unusual staffing challenges, potential building related interruptions, etc.
  • Leads safe operation compliant with OSHA and MacLellan processes.
  • Ensures full compliance with all code enforced work.
  • Talent management and development
  • Creates work environment promoting teamwork consistent with the MacLellan cultural DNA code.
  • Building strategic client relationships at all levels of the organization.
  • Experienced in organic and new business growth strategies and site launch processes.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • High financial acumen
  • Bachelor’s degree or higher in mechanical engineering or business management and comparable large account management experience required.
  • Experience with full budget financial responsibility for a large account.
  • Direct management of a critical process cleaning model with 200 or more indirect employees.
  • Demonstrated aptitude in the following four skill areas with a working knowledge of at least two: mechanical, electrical, general building maintenance, or building construction.
  • Strong working knowledge of energy and sustainability.
  • Demonstrated expertise in verbal and written communications.
  • Demonstrated willingness to work non-standard days and hours as required.

Responsibilities

  • Ensure optimal client relations by managing constant communications with the client.
  • Provide high quality operations and maintenance service to assure proper performance of engineered equipment and building systems.
  • Prepare, recommend, assist, and administer the annual facility budget.
  • Maintain physical assets and oversee subcontractors.
  • Ensure staff receive adequate technical, administrative, and other training, while also training direct subordinates and supervisors.
  • Instill MacLellan’s cultural DNA.

Benefits

  • Medical, Dental, Vision, and Life Insurance Coverage begin on the first day of full-time employment.
  • Flexible Spending Accounts and Health Savings Accounts available.
  • 401(k) eligibility the first day of the month after your date of hire, 5% Company Match after 6 months of employment, Company match is immediately vested.
  • Generous Paid Time Off (PTO) program that includes personal floating holidays.
  • Paid company holidays
  • Optional Life Insurance available
  • Weekly Pay
  • Employee Referral Bonuses - get paid to bring your friends!
  • Paid Volunteer Time Off (VTO) for Community Service
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