Director

City of New York•New York City, NY

1d•$98,140

About The Position

THE SELECTED CANDIDATE WILL BE OFFERED OF $98,140.00 THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE STAFF ANALYST. The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community. The Family Services Division (FSD) and its network of contracted providers deliver one of the largest and most diverse continuums of community-based child welfare prevention services in the nation and across New York City to improve safety, well-being, and permanency for thousands of families and children each year. focuses on systems improvement, innovation, and strategy initiatives that require collaboration with major stakeholders to address urgent or emerging provider and family needs, city or state mandates, and high-priority strategic goals of ACS leadership. The Office of Program Management and Sustainability (OPMS) oversees a portfolio of multi-stakeholder (internal, intergovernmental, and external) prevention strategy, improvement, and innovation projects. The Office of Program Management and Sustainability (OPMS) manages numerous cross-functional projects focused on program design, data, and system sustainability. OPMS’s initiatives include collaborating with service providers, legal, finance, procurement, compliance, systems, and operations, and developing a strategy within the parameters of policy/regulations (city, state, and federal). The Program Design and Implementation (PDI) team within the Office of Program Management and Sustainability develops and implements strategies to ensure that the full continuum of prevention programs is implemented in alignment with service model fidelity and in full compliance with NYC child welfare requirements. The PDI team provides ongoing contract management and support for providers and model purveyors. The team holds monthly model cohorts to bring together providers and purveyors to discuss case practice challenges, program data, continuous quality improvement, and fidelity. The team also hosts trainings and convenings for providers and ACS staff to learn about using data effectively to improve practice, frameworks for effective implementation, and incorporating families’ perspectives into service delivery. Additionally, the team holds monthly administrative meetings with each model purveyor to discuss case practice expectations between child welfare and model requirements. This position offers an outstanding opportunity to collaborate with city partners and bring a strategic lens to implementing initiatives that support the service array in meeting the needs of expecting parents and families with young children, birth to age five. The Director of Early Childhood Initiatives will report to the Executive Director or Assistant Commissioner.

Requirements

THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE STAFF ANALYST.
The preferred candidate will have at least 3 years of supervisory experience in a large agency or organization
The preferred candidate will have substantive experience in child welfare and have a strong interest or experience in Maternal, Infant and Reproductive Health and the needs of families with children under 5.
A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

Responsibilities

Lead and facilitate work in accordance with the intracity agreement between ACS and the New York City Department of Health and Mental Hygiene (DOHMH) to support efficient and effective ways to achieve its intended outcomes.
Sustain the partnership between ACS and DOHMH to: Leverage DOHMH’s existing infrastructure and clinical capacity rather than duplicating efforts.
Implement communication and outreach strategies to reduce stigma associated with these services and enable both agencies (ACS and DOHMH) to reach additional families at risk of future child welfare involvement and who may benefit from early childhood mental health services or newborn home visiting.
Build out additional capacity with teams to prioritize ACS-involved families who could benefit from specialized early childhood mental health support and/or newborn home visiting.
Develop and streamline processes to effectively support contracted staff and other service providers who work with families involved in, or at risk of becoming involved in, child welfare, to more effectively identify and connect families who may need additional support and/or specialized services.
Develop innovative, data-driven strategies to improve model implementation, service delivery, and collaboration among service providers.
Coach and provide direct supervision of staff using a strengths-based approach, continuously offering feedback to support growth goals over time; this role will supervise other staff, such as Program Officers or Program Associates.
Support staff with contract and budget oversight and serve as a liaison to DOHMH, procurement, finance, and business law unit colleagues.
Monitor staff involved in the development and implementation of new initiatives/projects, by observation, conveying information, directing the analysis/analyzing data, to provide reports/recommendations to improve customer service and workflow.
Train staff in performance of work activities, by holding individual and unit informational meetings, inviting and answering questions, demonstrating/providing examples of proper work methods, to increase employees’ capacity.
Conduct/participate in staff meetings, by attending/facilitating agenda, encouraging relevant discussion, to keep staff informed of unit goals and changes in programs/policies/procedures.
Work closely with other ACS divisions, including: Division of Financial Services, Division of Child Protection, Division of Child and Family Wellbeing, Division of Policy, Planning, and Measurement, and Division of Family Permanency Services and Procurement teams.
Prepare documents and reports, make presentations, and guide goal-oriented meetings with key partners.
Support the development of a system for the sharing of best practices among internal staff and service providers offering support to families with children under 5 and have child welfare involvement; leading collaboration between, and quality improvement of, providers of services and supports for serving a similar target population through a learning collaborative or other similar model.
Collaborate with DOHMH to increase the availability of non-clinical supports to pregnant and parenting individuals, children under five, and their families served through family peer support.
Collaborate with DOHMH to expand the number and type of training and evidence-based models offered through TTAC. This includes leading a strategy to disseminate information to ACS staff and contracted providers on available training opportunities through the TTAC.
Facilitate the collaboration with DPS units (e.g Pathways to Prevention, the Support Line, Technical Assistance, Family Home Care) and with other ACS Divisions, including Policy, Planning, and Measurement, Child Protection, Youth and Family Justice, Family Permanency Services, and Child and Family Well-Being, to ensure that each unit and division is aware of the services available to families, the respective eligibility criteria, and how to make referrals in each borough. This also includes conducting outreach to ACS-contracted prevention and foster care, and other ACS-supported initiatives (e.g., Family Enrichment Centers, Community Partnerships, Safe Sleep) serving families with children under age five.
Lead the work and direction to establish mechanisms to regularly track key activities and outputs as a part of monitoring between ACS and DOHMH.
Play an active role in strategic planning and coordination for division policies and programs, specifically around program management and sustainability broadly, and programs serving families and child welfare involvement specifically.