Director, Workplace Operations

Samsara • San Francisco, CA

338d • $115,920 - $207,000 • Remote

About The Position

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.

Requirements

• Minimum of 10+ years of progressive experience in facilities management, real estate, or workplace operations, with an emphasis on multi-site management.
• 5+ years of leadership experience managing teams across multiple locations and organizational levels.
• Bachelor's degree.
• Demonstrated ability to mentor and develop team members, fostering a collaborative and high-performance culture.
• Deep understanding of facilities management best practices, operational standards, and site assessment methodologies.
• Experience implementing continuous improvement initiatives to optimize operations.
• Strong strategic thinking and planning skills with a history of developing scalable long-term operational strategies.
• Familiarity with workplace trends, including hybrid and remote work practices.
• Proficient interpersonal and communication skills to engage effectively with stakeholders at all levels.

Responsibilities

• Lead, mentor and inspire a diverse team of Workplace Managers and Workplace Coordinators to achieve individual and collective goals.
• Provide regular guidance, coaching and feedback and seek development opportunities to ensure team effectiveness and career growth.
• Foster a collaborative, inclusive, and high-performing team culture.
• Act as a role model by embodying and promoting Samsara's core values and principles, setting a high standard for all team members to follow.
• Define team objectives aligned with organizational and leadership goals and establish clear performance metrics.
• Address challenges proactively, promoting innovative solutions and risk mitigation strategies.
• Manage operations in multiple leased and service offices locations, ensuring consistent service and operational excellence.
• Create planned preventative maintenance schedules, conduct regular site assessments, and seek customer feedback.
• Manage building infrastructure, including HVAC, electrical, plumbing, and other critical systems.
• Lead and promote initiatives to enhance efficiency, sustainability, and overall performance of workplace facilities.
• Coordinate with external vendors and contractors for essential services.
• Negotiate contracts, monitor performance, and ensure service-level agreements are met.
• Develop forecasts and manage the workplace operations budget for the Americas region.
• Collaborate closely with all business units to design and implement workplace plans and programs.
• Deliver regular updates to stakeholders on workplace operations, project progress, and performance metrics.

Benefits

• Competitive total compensation package.
• Employee-led remote and flexible working.
• Health benefits.
• Samsara for Good charity fund.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers
• Education Level: Bachelor's degree