Director, Workplace Experience, RBI

Restaurant Brands International • Miami, FL

1d • Onsite

About The Position

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. The Director, Diversity, Inclusion, and Employee Experience is responsible for creating and delivering a world-class workplace experience for employees across Restaurant Brands International’s (RBI) global brands: TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. This role involves building and executing strategies that enhance diversity, equity, inclusion, and employee engagement, while fostering a culture of belonging and high performance. The Director will work closely with cross-functional teams, leadership, and the People team to implement policies, programs, and initiatives that align with the organization’s values and strategic objectives. RBI follows a 5 day, in-office work schedule to support collaboration. Candidates should be comfortable working onsite 5 days per week.

Requirements

• Bachelor’s degree in Business, Human Resources, or a related field (MBA preferred).
• 7+ years of professional HR experience, including responsibility for employee experience and driving culture change in a corporate environment.
• Proven experience developing cross-functional talent programs and managing diversity and inclusion strategies.
• Strong interpersonal and communication skills, both verbal and written.
• Analytical mindset with a data-driven approach to problem-solving.
• Ability to handle sensitive and complex issues with discretion and professionalism.
• Experience managing and executing large-scale initiatives and projects.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); experience with ticket management systems is a plus.

Responsibilities

• Act as a trusted advisor and subject matter expert on engagement strategies to enhance RBI’s overall employee experience.
• Use a data-driven approach to evaluate and refine strategies; analyze employee feedback, research trends, and conduct benchmarking to identify best practices.
• Develop and present the Employee Experience, Diversity, and Inclusion strategy to leadership, ensuring alignment with company goals.
• Oversee the Facilities teams and workplace experience across RBI’s North American corporate offices (Miami, Toronto, and Jacksonville).
• Manage budgets for Employee Experience and Diversity & Inclusion initiatives globally and for North American corporate facilities.
• Partner with the People team to ensure alignment of programs with company values, guiding the evolution of an integrated framework and communications strategy.
• Solicit employee feedback to monitor well-being and inform action planning and decision-making.
• Lead large-scale company-wide initiatives and projects focused on improving employee engagement and diversity outcomes.

Benefits

• Benefits at all of our global offices are focused on physical, mental and financial wellness.
• We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

What This Job Offers

• Job Type: Full-time
• Career Level: Director