Director, Workplace Benefits
About The Position
MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. We are seeking an experienced Director, Workplace Benefits to lead the strategy, administration, and compliance of our employee benefits programs. This role is responsible for the design, implementation, administartion and oversight of comprehensive benefits offerings including health and welfare programs, retirement plans, and leave management programs. The Director will ensure all benefits programs remain competitive, compliant with federal and state regulations, and aligned with the company’s overall talent and total rewards strategy. This position will also serve as the internal subject matter expert for benefits administration, regulatory compliance, and employee leave programs.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Finance, or related field required.
- 10+ years of progressive experience in benefits administration, total rewards, or HR operations.
- Extensive experience managing employee leave programs including FMLA, disability, and ADA accommodations.
- Experience managing benefits vendors, brokers, and third-party administrators.
- Demonstrated experience overseeing benefits programs for mid-size to large organizations.
- Excellent analytical and problem-solving skills with strong attention to detail.
- Strong leadership, communication, and stakeholder management capabilities.
- Ability to manage confidential information with the highest level of discretion.
- HIPAA Certification required
Nice To Haves
- Professional HR certifications (e.g., CEBS, SPHR, SHRM-SCP) preferred.
Responsibilities
- Develop and execute the organization’s workplace benefits strategy, ensuring programs are competitive, cost-effective, and aligned with company objectives.
- Oversee the design, implementation, and administration of employee benefits including: Medical, dental, and vision Life and disability insurance Retirement programs (401k or equivalent) Wellness and employee assistance programs
- Evaluate benefit program utilization, trends, and costs to identify opportunities for program improvements and cost management.
- Lead the administration and oversight of leave programs, including: Family and Medical Leave Act (FMLA) State leave laws Short-term and long-term disability ADA accommodations related to medical leave
- Ensure consistent and compliant management of employee leave requests and return-to-work processes.
- Ensure compliance with all applicable federal, state, and local benefits regulations, including: HIPAA ERISA COBRA ACA FMLA and related leave regulations
- Maintain and oversee benefits-related documentation, policies, and procedures.
- Partner with legal and HR leadership on compliance audits, regulatory changes, and risk mitigation.
- Manage relationships with benefits brokers, carriers, third-party administrators, and leave management vendors.
- Lead annual benefits renewals, vendor evaluations, and contract negotiations.
- Oversee open enrollment planning, communication, and execution.
- Develop clear communication strategies to educate employees on available benefits programs.
- Provide leadership support and guidance to HR and management regarding benefits and leave-related matters.
- Address complex employee benefits inquiries and escalations.
- Partner cross-functionally with HR, Payroll, Finance, Legal, and leadership teams to ensure alignment across benefits and total rewards programs.
- Provide leadership, guidance, and mentorship to benefits or HR operations team members as applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Director
